Privacy Policy

This policy explains what information this website collects, why it is collected, and how it is handled. It applies to wellnesscoachfl.com and to the consultation request form on this site. Please read it together with our medical disclaimer.

Who we are

This site is operated by Mathew Jadan. You can reach us by phone at (586) 747-4578 during posted business hours, or in writing at the address listed on our contact page.

Information you give us directly

If you complete the consultation request form, we ask for the information needed to respond to your request and to prepare for a session. Depending on the form you use, this can include:

• Your name, date of birth and gender
• Your email address, telephone number and postal address
• An emergency contact
• Health details you choose to share, which may include current medications, allergies, reported conditions, physical activity, and diet and lifestyle answers
• Your typed or drawn signature and initials, where the form asks you to acknowledge specific statements
• How you heard about us

You decide what to share. If you leave an optional field blank we simply will not have it. Please do not send information you do not want us to hold.

Information collected automatically

Like most websites, our server records ordinary technical details when you visit, such as your IP address, browser type, the pages you view and the time of your visit. This site also uses cookies. You can control cookies through the consent notice shown on your first visit and through your browser settings. Blocking cookies does not prevent you from using the site.

How we use your information

• To answer your enquiry and arrange a consultation
• To prepare for and deliver the service you asked for
• To keep a record of the acknowledgements you agreed to
• To meet our record keeping and legal obligations
• To keep the site secure and working correctly

We do not sell your information. We do not rent or trade it. We do not use the health details you send us to target advertising to you.

Health information

Health details you send through this site are treated as confidential and are used only to respond to you and to provide the service you requested. Access is limited to the people who need it to do that work. If you would prefer not to send health details through a web form, call us instead and we will take your enquiry by phone.

When we share information

We share your information only in these situations:

• With service providers who operate parts of this service for us, such as our website host and our email provider, and only so far as they need it to provide that service
• Where you ask us to share it, or give us permission to
• Where the law requires it, for example a valid court order or a lawful request from a public authority
• Where it is necessary to protect someone from serious harm

How your information reaches us

Form submissions are delivered to our practice email and stored in our booking records. Email is convenient but it is not a fully secure medium. If a matter is sensitive or urgent, please telephone us rather than sending it by form or email.

Keeping information secure

This site is served over an encrypted HTTPS connection. Access to submitted information is restricted to authorized people. No website or email system can be guaranteed completely secure, and we will tell you promptly if we become aware of a problem that affects your information.

How long we keep it

We keep consultation records for as long as we need them to provide the service and to meet our professional and legal record keeping obligations, and then we dispose of them securely. If you would like your information removed sooner, contact us and we will tell you what we are able to delete and what we are required to retain.

Your choices

You can ask us what information we hold about you, ask us to correct anything that is wrong, ask us to delete information that we are not required to keep, and ask us to stop contacting you. Call (586) 747-4578 or write to us and we will respond.

Children

This site is intended for adults. We do not knowingly collect information from children through this website. A parent or legal guardian should make any enquiry on behalf of a minor.

Links to other sites

Our pages may link to other websites, including our related sites. Once you follow a link you are covered by that site's own privacy policy, not this one.

Changes to this policy

If we change how we handle information we will update this page and change the date at the top. Please check back from time to time.

Contact us about privacy

If you have a question or a concern about privacy, call (586) 747-4578. We would rather hear from you directly and put something right than have you wonder about it.

This page describes our current practices. It is general information about how this website handles data and it is not legal advice.